FAQ & FYI
This is your home and/or business we will be entering, therefore it is of great importance to us, that you have as much information, about our services, as you need. Below are FAQs you may find helpful!
We have family members/staff who are sensitive to perfumed cleaners, do your cleaners contain perfumes or harsh chemicals?
- All of our products are 'Earth' safe; no perfumes, phosphates or bleaches. This in turn allows for us to use our products in homes/business's that have a septic tank or well.
If we had a cleaning crew, from your company, come to our home on regular scheduled cleaning appointments, would it always be the same people?
- Yes..for the exception of someone sick or away on Holidays, I have made it a policy that clients are familiar with their cleaning crew...everyone has name tags and each crew has a supervisor.
How do you determine the amount, applied to invoices, for fuel/mileage fee?
- Fuel/Milage fee is based on the price of fuel, at the pump, and the distance of your home and/or business from the central point of our service area. If fuel at the pump is lowerd then fuel fees are minimal or non-existant and if, for example, you live in Merville, Cumberland, Union Bay or Kye Bay fuel fee's will automatically apply.
Do you take Visa?
- Yes...we take Visa & Mastercard.
If You Have a Question, Please Don't Hesitate to Ask us Anything!